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At MW Hargreaves we aim to deliver effective and efficient management of our customer’s expectations. In order to succeed we must scan and review all sources of feedback and information to continuously improve our offer.

Commitment to our customers extends way beyond the sale and we promise to :
  • Listen to you
  • Give you information
  • Be courteous and helpful
  • Give value
  • Keep our standards high
  • Put things right

Click here to display our Quality Policy.

Key elements of our Service Review include;
  • Customer Satisfaction Survey by Business Stream
  • Regular Review of Stakeholder Perception
  • Customer Feedback Management both Positive and Negative

BS EN ISO 9001:2008 LRQA Accreditation.